Казахстан, г. Алматы, ул. Шевченко 90, БЦ «Каратал», офис 53
Казахстан, г. Астана, ул. Иманова 19, БЦ Деловой Дом "Алма-Ата", офис 612

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направление: vSphere кол-во дней: 5
вендор: VMware кол-во часов: 40
код курса: VSTS8

Course Overview

This five-day training course provides you with the knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 8 environment. This course increases your skill level and competence in using the command-line interface, VMware vSphere® ClientTM, log files, and other tools to analyze and solve problems.

Course Objectives

By the end of the course, you should be able to meet the following objectives:

• Describe troubleshooting principles and procedures

• Use the vSphere Client, the command line, and log files to configure, diagnose, and correct problems in vSphere

• Explain the key vSphere log files from troubleshooting perspective

• Describe the benefits and capabilities of VMware Skyline

• Identify the networking issues by examining the reported symptoms, and troubleshoot the reported problems

• Identify the storage issues by examining the reported symptoms, and troubleshoot the reported problems

• Troubleshoot vSphere cluster failure scenarios and analyze possible causes

• Diagnose common VMware vSphere® High Availability (vSphere HA) problems and provide solutions

• Trouble virtual machine problems, including migration problems, snapshot problems, and connectivity problems

• Identify VMware ESXi™ host and VMware vCenter Server® problems, analyze failure scenarios, and find resolutions

• Troubleshoot performance problems with vSphere components

Target Audience

System architects and system administrators


This course requires completion of one the following courses:

• VMware vSphere: Fast Track

• VMware vSphere: Install, Configure, Manage

• VMware vSphere: Operate, Scale and Secure

The course material presumes that you can perform the following tasks with no assistance or guidance before enrolling in this course:

• Install and configure ESXi

• Install vCenter

• Create vCenter Server objects, such as data centers and folders

• Create and modify a standard switch

• Create and modify a distributed switch

• Connect an ESXi host to NAS, iSCSI, or Fibre Channel storage

• Create a VMware vSphere® VMFS datastore

• Modify a virtual machine’s hardware

• Migrate a virtual machine with VMware vSphere® vMotion® and VMware vSphere® Storage vMotion®

• Configure and manage a VMware vSphere® Distributed Resource SchedulerTM cluster

• Configure and manage a VMware vSphere HA cluster

• Basic knowledge of command line tools like ESXCLI, DCLI, and PowerCLI

If you cannot complete these tasks, VMware recommends that you take the VMware vSphere: Install, Configure, Manage [V8] course instead.


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Course Modules

1 Course Introduction

• Introductions and course logistics

• Course objectives

2 Introduction to Troubleshooting

• Define the scope of troubleshooting

• Use a structured approach to solve configuration and operational problems

• Apply troubleshooting methodology to diagnose faults and make troubleshooting efficient

3 Troubleshooting Tools

• Identify the utilities and tools used to run commands

• Identify how to access the vSphere ESXi shell

• Run commands to view, configure, and manage vSphere components

• Use Standalone ESXCLI for troubleshooting

• Run ESXCLI commands from the Standalone ESXCLI tool

• Use Data Center CLI commands for troubleshooting

• Run commands to view, configure, and manage your vSphere components

• Identify the best tool to use for CLI troubleshooting

• Locate important log files

• Identify how to use log files in troubleshooting

• Describe the benefits and capabilities of VMware Skyline™

• Explain how VMware Skyline works at a high-level

• Identify the types of health information provided by Skyline™ Health

• Identify uses for VMware Skyline™ Advisor

• Describe the support bundle REST API

• Use the support bundle REST API

4 Troubleshooting Virtual Networking

• Analyze and troubleshoot standard switch problems

• Analyze and troubleshoot virtual machine connectivity problems

• Analyze and troubleshoot management network problems

• Analyze and troubleshoot distributed switch problems

5 Troubleshooting Storage

• Recognize components in the vSphere storage architecture

• Identify the possible causes of problems in the various types of datastores

• Analyze the common storage connectivity and configuration problems and discuss the possible causes

• Resolve the storage connectivity problems, correct misconfigurations, and restore LUN visibility

• Analyze log file entries to identify the root cause of storage problems

• Use ESXi and Linux commands to troubleshoot storage problems

• Investigate ESXi storage issues

• Troubleshoot virtual machine snapshots

• Troubleshoot storage performance problems

• Recognize how multipathing works

• Identify the common causes of missing paths

• Resolve the missing path problems between hosts and storage devices

6 Troubleshooting vSphere Clusters

• Identify and troubleshoot potential vSphere HA problems

• Analyze and solve vSphere potential vMotion problems

• Diagnose and troubleshoot potential vSphere DRS problems

7 Troubleshooting Virtual Machines

• Describe virtual machine files

• Identify, analyze, and solve virtual machine snapshot problems

• Discuss virtual machine files and disk content IDs

• Troubleshoot virtual machine power-on problems

• Identify possible causes and troubleshoot virtual machine connection state problems

• Diagnose and recover from VMware Tools™ installation failures

8 Troubleshooting vCenter Server and ESXi

• Analyze and resolve vCenter service problems

• Diagnose and troubleshoot vCenter database problems

• Use vCenter appliance shell and the Bash shell to identify and solve problems

• Identify and troubleshoot ESXi host problems