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Overview
This five-day, accelerated, hands-on training course is a blend of the VMware vSphere®: Optimize and Scale and VMware vSphere: Troubleshooting courses. This Fast Track course includes topics from each of these advanced courses to equip experienced VMware administrators with the knowledge and skills to effectively optimize and troubleshoot vSphere at an expert level.
Product Alignment
ESXi 7
vCenter Server 7
Objectives
By the end of the course, you should be able to meet the following objectives:
Introduce troubleshooting principles and procedures
Use command-line interfaces, log files, and VMware vSphere® Client™ to diagnose and resolve problems in the vSphere environment
Describe the benefits and capabilities of VMware Skyline
Explain the purpose of key vSphere log files
Monitor and analyze key performance indicators for compute, storage, and networking resources for VMware ESXi™ hosts
Optimize the performance in the vSphere environment, including VMware vCenter Server®
Identify networking problems based on reported symptoms, validate, and troubleshoot the reported problem, identify the root cause, and implement the appropriate resolution
Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and apply the appropriate resolution to resolve the problem
Troubleshoot vSphere cluster failure scenarios and analyze possible causes
Diagnose common VMware vSphere® High Availability problems and provide solutions
Identify and validate ESXi host and vCenter Server problems, analyze failure scenarios, and select the correct resolution
Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems
Troubleshoot performance problems with vSphere components
Certifications
Attendance of this course meets the training requirement to achieve the following certification:
VMware Certified Professional – Data Center Virtualization (VCP-DCV)
Intended Audience
Experienced system administrators
System engineers
System integrators
Prerequisites
This course requires completion of one of the following prerequisites:
VMware vSphere: Install, Configure, Manage [V7]
Equivalent knowledge and administration experience with ESXi and vCenter Server
Experience in working at the command prompt is highly recommended.
1. Course Introduction
Introductions and course logistics
Course objectives
2. Introduction to Troubleshooting
Define the scope of troubleshooting
Use a structured approach to solve configuration and operational problems
Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency
3. Troubleshooting Tools
Use command-line tools (such as ESXCLI) to identify and troubleshoot vSphere problems
Identify important vSphere log files and interpret the log file contents
Describe the benefits and capabilities of VMware Skyline
Explain how VMware Skyline works
Identify uses for Skyline Advisor
4. Network Optimization
Explain performance features of network adapters
Explain the performance features of vSphere networking
Use esxtop to monitor key network performance metrics
5. Troubleshooting Virtual Networking
Analyze and resolve standard switch and distributed switch problems
Analyze virtual machine connectivity problems and fix them
Examine common management network connectivity problems and restore configurations
6. Storage Optimization
Describe storage queue types and other factors that affect storage performance
Discuss vSphere support for NVMe and iSER technologies
Use esxtop to monitor key storage performance metrics
7. Troubleshooting Storage
Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere® VMFS) connectivity and
configuration problems
Analyze and resolve common VM snapshot problems
Identify and resolve multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) event problems
8. CPU Optimization
Explain the CPU scheduler operation and other features that affect CPU performance
Explain NUMA and vNUMA support
Use esxtop to monitor key CPU performance metrics
9. Memory Optimization
Explain ballooning, memory compression, transparent page sharing, and host-swapping techniques for memory reclamation when memory is overcommitted
Use esxtop to monitor key memory performance metrics
10. Troubleshooting vSphere Clusters
Identify and recover from problems related to vSphere HA
Analyze and resolve VMware vSphere® vMotion® configuration and operational problems
Analyze and resolve common VMware vSphere® Distributed Resource Scheduler™ problems
11. Troubleshooting Virtual Machines
Identify, analyze, and solve virtual machine snapshot problems
Troubleshoot virtual machine power-on problems
Identify possible causes and troubleshoot virtual machine connection-state problems
Diagnose and recover from VMware Tools™ installation failures
12. vCenter Server Performance Optimization
Describe the factors that influence vCenter Server performance
Use VMware vCenter® Server Appliance™ tools to monitor resource use
13. Troubleshooting vCenter Server and ESXi
Analyze and fix problems with vCenter Server services
Diagnose and troubleshoot vCenter Server database problems
Examine ESXi host and vCenter Server failure scenarios and resolve the problems